Reference

Terms and Conditions That Govern Your Account

Before you open an account on bajjilive, these terms set out what you agree to and what we commit to in return.

Applies to all account holdersbKash, Nagad, Rocket wallet use coveredAccount access subject to local lawEligibility checked at registrationUpdated terms notified via account
bajjilive Terms and Conditions That Govern Your Account
HOW WE HANDLE YOUR ACCOUNT

Security, Data and Account Accountability

bajjilive keeps your account data under standard encryption and does not share personally identifiable information with third parties outside of what is required to process your bKash, Nagad, or Rocket transactions. Here is how we approach the areas that matter most to account holders.

Account Security Your account is protected by a one-time password step at login. If you suspect unauthorised access, use the account lock option immediately and contact support with your registered mobile number.
Data Retention We hold your account records for the period required under applicable laws. You can request a summary of the data we hold by submitting a request through the Help Centre with your account ID.
Cookie and Session Use We use session cookies to keep you logged in across the lobby, sportsbook, and wallet pages. You can manage cookie preferences through your browser, though some account functions depend on session cookies staying active.
Requesting Changes To update your registered details — mobile number, email, or linked wallet — submit a verification request through account settings. Changes to payment details require a re-verification step before the next withdrawal.
TERMS SUPPORT CONTACT

Reach Us About These Terms

If any part of these terms is unclear, or you need to raise a dispute about how they have been applied to your account, our support team is the right place to start. Reach out through the channels below and include your account reference so we can pull up your record without delay.

Live Chat Open the chat window from your account dashboard for direct help. Available during published support hours — check the support page for the current schedule.
Email Support Send a written query to our support address shown in your account settings. We respond to terms-related emails within the timeframe stated on the contact page.
Account Help Centre The Help Centre covers common terms questions including wallet eligibility, account restrictions, and how to request a review of a terms-related decision.

Common Questions About These Terms

These are the questions we see most often from account holders reading the terms for the first time. If your question is not here, the Help Centre and live chat are both open.

These terms apply to every registered account holder on bajjilive. Access and use of any part of the platform — sportsbook, wallet, or account settings — means you have agreed to them.

We notify account holders of material changes through the contact details on file. Continued use after the notified date counts as acceptance. You always have the option to close your account before updated terms take effect.

If local law in your region does not permit access, you should not register or use the platform. We may restrict or close accounts found to be accessing from ineligible regions without prior notice.

Deposits and withdrawals processed through bKash, Nagad, or Rocket are subject to both these terms and the individual terms of those payment services. Verify your wallet is in good standing before initiating a withdrawal.

Contact support via live chat or email before the updated terms take effect. Request account closure and confirm any outstanding wallet balance you want withdrawn first before the account is deactivated.

Raise a dispute through live chat or email support, quoting your account reference. Our team will review the decision and respond within the timeframe shown on the support contact page.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.