How Our Legal Terms Apply to Your Account
When you open an account with us, you enter into a binding agreement covering how you use the platform, how funds move through your wallet, and how disputes are handled. These terms are governed by the laws of the jurisdiction under which our services operate, and
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your continued use of the account confirms your acceptance. Payment activity through bKash, Nagad, and Rocket is subject to the individual terms of each wallet provider in addition to ours. We process deposits and withdrawals through those rails, but the wallet providers apply their own verification
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and transaction limits independently. When you initiate a transfer — opening your bKash app, entering the account number shown on the deposit screen, and confirming with your PIN — both sets of terms apply simultaneously. We reserve the right to suspend or close accounts found to
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be in breach of these terms, including accounts where verification documents cannot be confirmed or where activity suggests a violation of applicable law. Any funds held in a suspended account are subject to a review period before release. If you disagree with an account action, you
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can raise a formal dispute through our support channel. Availability of specific features depends on your local law and eligible regions, and we do not make any representation that all services are accessible everywhere.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.